Okay--manage? Supervise? Whatever word you want to use is great. I meant I'm sure you can do it.

Yeah, I think the fact that you don't see how it would work is part of the problem... It would make people less mad, and you wouldn't have to deal with their complaining and rebelling.

It's all in how you phrase things! And your attitude. You know, you can be a bit more friendly, phrase things so it seems like what you're doing is helping them out. Because you are, right?